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My Ruckus system Keep Rebooting its self

admid
New Contributor

‎07-19-2023 08:47 PM

My Ruckus system Keep Rebooting its self

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sanjay_kumar
Moderator
Moderator

‎07-19-2023 11:46 PM

Hi @admid 

AP reboot happens for multiple reasons, we need to find the details on the AP so that we can understand the reboot reason.

Could you please help us with the below details:

1. Is this a Lennar home setup?
2. What is the AP model you have?
3. What is the software version running on the AP?
4. How frequently the issue is happening?
5. On the GUI >> Go to Access Points >>Select the Access Points which is rebooting >> Expand System Info >> Download the logs >> Search for the key word "reboot reason" and let me know the details.

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