Missing tx_retries stats for 5GHz radio

[jj_69052]

I'm not sure if I am missing something simple here but I wonder why the "tx_retries" aren't shown for 5 GHz clients on R500 using the command below in the AP CLI.

ruckus(ap-mode)# get station wlanX stats

For any 2.4 GHz wlan it appears just fine and I use it to troubleshoot STA performance. But this value is missing for 5 GHz clients, it only shows "good_tx_frms", "good_rx_frms" and where the "tx_retries" is supposed to be there is nothing.

Is it due to a bug or a driver issue? Maybe the 802.11ac driver isn't supplying this info to the CLI?? (I think the old 7372 showed this value for its 5 GHz radio)

Anybody have a guess?

[michael_brado]

Hi JJ,

   Still not to worry, you have good connections. Here are two clients, on 2.4g and 5g, each connected at 650mbps, with great signal strength for the 2.4 (44/44) over the 5g (25/27) reported by client RSSIs.  I think maybe there were no retries...?  Are there any when you have "many" 5g clients connected?  OTW, it looks like clean air. 2.4g has more "background noise" per se.

[jj_69052]

Thanks Michael I know. Yeah it's relatively clean air that's why I haven't been too bothered before but none of the 5g clients ever show tx_retries. Surely this is a bug...Do you see the tx_retries parameter on any of your AC class aps?