I'm configuring an R710, going through the initial setup. I factory reset the device and I can ping the default IP 192.168.0.1, however I cannot access it via the web or through SSH. There's a strong possibility that this device was once configured with a ZoneDirector, I've read that might be the problem. I'm new to Rukus and I just want to know if there's anything I can do in this situation without going through ZoneDirector, which I've never used before.
Hello. I have an R710 which is powered via POE port. The "Reset" button of the AP should pressed around 10secs or more and released. This should do the trick. Kindly ensure you have either an isolated network (singe POE switch) or dedicated VLAN so that the AP will not see any other ZD.
If the device was associated with ZD, you have to install standalone software to the AP. If not it will revert back to the old settings, I also had to get a separate power supply to ensure I was not on the network where I have ZD installed.
Also, ensure your laptop is on the same subnet as the AP, I used 192.168.0.15, 255.255.255.0 I connected the AP directly into my laptop.
Once the AP is reset, login to the AP's UI using the
default IP - 192.168.0.1 and the user name is super Password is : sp-admin