Hello. I have an R710 which is powered via POE port. The "Reset" button of the AP should pressed around 10secs or more and released. This should do the trick. Kindly ensure you have either an isolated network (singe POE switch) or dedicated VLAN so t...

Hello Jim,I have R500 and T300 managed ZD-managed APs here. I can access each one via SSH/CLI using the admin account. From the rkscli, I can set the new director IP address via "set director ". You can also try "set scg ip "HTH

Hello Fernando, I also noticed this issue when configuring the R500 with an IP for the controller but with a different set of choices (see below). I enabled the first 2 options and then the "Set Controller Address" was now active. Seems weird but wor...

Thanks for the information. I had this similar problem (version 9.13.0.0.232) as I did installed a wildcard certificate in order to users not getting any untrusted certificate the Guest Access captive portal. However, users in this guest access netwo...