Hi Guys, Currently we use zd1200 and R500 on our office and activate channel fly Radio 2.4Ghz(1,6,11), we founded on someone WiFi use channel bonding (ch4 & 8). Thats why the impact to us is channel overlapping and some of employee always complain of suddenly loosing wireless connection. Anyone have advice for solve this problem ?
If you only wish to use channel 1, 6, and 11 in 2.4GHz, you should be using Background Scanning under Configure/Services/Self Healing. If you have selected Channelfly, you need to permit all the 2.4GHz channels 1-11 that its designed for. Most modern clients can use all 11 2.4GHz channels.
How many APs do you have and how close together, enough that clients can roam if they need to? Are you on the latest ZD firmware, to help rule out any bugs with ZD/APs? Have you reviewed your debug logs, maybe focused on a client MAC who says he/she has problems, and capture the AP support info when they say so?
First paragraph is config, second is troubleshooting. Let us know.