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H510 Factory Reset not Working

Anonymous
Not applicable

‎12-28-2021 09:16 PM

Using MacBook Pro.

Connected two H510 AP via poe. Both H510 units were given to me. On my computer, I went to network, attempting to connect to both Configure.Me-XXYYZZ. Used super/sp-admin to attempt to log in. Both were unsuccessful. Went to do a soft reset, followed by a hard reset, 6 seconds, 10 seconds, 30/30/30 reset times, etc... hoping it would factory reset them and still nothing. I'm stumped and asking for advice. Thanks

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eizens_putnins
Valued Contributor
In response to eizens_putnins

‎12-29-2021 11:18 PM

You need to have support to access it. But this table is the main content of the post anyway.

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eizens_putnins
Valued Contributor
In response to eizens_putnins

‎12-29-2021 11:27 PM

Newer versions have such settings:

Image_ images_messages_61cd5f47d8944f34de69014c_8c1ed34b30898eec60a530e30cdd21bc_config-353a6284-f474-42a4-9d76-c1e79043f1d5-830385533.png
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