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Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.

Anonymous
Not applicable
Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.
4 REPLIES 4

phil_coverdale_
New Contributor III
Hi Pavel.

It sounds likely that this AP will need to be replaced. Are you able to create a case on our support site?

Regards,

Phil.

Anusha_Vemula
Community Manager
Community Manager
Hi Pavel,

Try powering up the AP using different power sources. If that doesn't help, open a ticket with support team and we will replace it.

- Anusha

michael_brado
Esteemed Contributor II
Change the cable, change the PoE switch port, or the power injector...?

Anonymous
Not applicable

Thanks to everyone, I tried different power supplies, it did not work, I took another AP R720 from the supplier, it booted without any problems with both the 802.3 af injector and PoH (95w). Damaged AP gave a refund. Our expert Maxim Malugin wrote that, most likely, this is a secure boot error.