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FreshAir Sensor Connectivity on 2.4G keeps disconnecting

Andrea_Ancog
New Contributor

‎03-30-2023 01:03 PM

Hello Ruckus Support,

We've been having issues with our FreshAir Sensor. These devices are connected to 2.4G only.
We are using Ruckus Zone Director 1200 as the controller.

Can someone help us check what is causing this issue? We keep rebooting APs even if the APs are online.

0 Kudos
1 REPLY 1

sanjay_kumar
RUCKUS Team Member

‎03-30-2023 07:06 PM

Hi @Andrea_Ancog 
I see that you have opened a support case, we may have to look into the AP support for the disconnection details along with the configuration setup. Please share the details requested so that we can continue assisting you.

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