FW upgrade issue

[chamika_hallolu]

I have 30 H510 APs having unknown FW version and not registering in SmartZone. I have the correct FW downloaded but APs are not allowing access through web portal, TFTP or SSH. Please help me on FW upgrade.

[arun_nagaraj]

Hi Chamika,

Have you tried resetting one of the AP and check if they are accessible over SSH.

Regards,
Arun N

[chamika_hallolu]

Reset many times. Hard reset as well.

[chamika_hallolu]

Is it possible to upgrade the FW with USB as these all APs are having USB port.

[syamantakomer]

Hi Chamika,

No, USB port is not for firmware upgrade. USB port is given for IOT dongle support.

Regards,
Syamantak Omer

[Nikita]

Hi Chamika! It seems strange that hard reset didn't help. I would completely separate an AP from any network and connect to a laptop via an isolated switch or a PoE injector. Then do the hard reset and try to web-access the AP at 192.168.0.1.

Does the AP broadcast any SSIDs after hard reset?