Converting an R500 AP to Unleashed R500
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02-10-2018 11:25 AM
I see posts that are 2 years old on this topic - so I am looking for affirmation that this is a pretty straight forward push of the unleashed code to a standalone R500. My scenario is is: I have a user with a single R500 in need of additional coverage, I plan to add a single R510 unleashed AP and then convert the stand alone unit to unleashed - creating a seamless WLAN. What are the 'gotchas' I need to be aware of? Appreciate the help!
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03-28-2018 03:08 PM
I believe active support is required. Can someone confirm?
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03-28-2018 03:31 PM
According to tech support I just flash the firmware and I'm good to go. They didn't mention anything about active support. Am I wrong? I kinda need to know before I flash. Ha
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04-07-2018 01:16 PM
You can flash any AP by appropriate unleashed firmware and use it, no limitations. If you later want updates on Unleashed, you can buy unleashed support (one support license for all unleashed network). To download unleashed software you need access to support site, so support contract (for any Ruckus product) really helps.
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01-14-2020 07:53 AM
Hi Chris,
You should concidering purchase the Unleashed support, as just in case if you want to report any issue to Ruckus support, an active support contract for the reported device is mendatory (except hardware replacement. *T&C applicable).
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
You should concidering purchase the Unleashed support, as just in case if you want to report any issue to Ruckus support, an active support contract for the reported device is mendatory (except hardware replacement. *T&C applicable).
Regards,
Syamantak Omer
Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

