RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-19-2020 07:33 AM
02-01-2025 12:32 PM
Did you ever get this working? I have the same issue.
04-21-2020 05:28 AM
05-12-2022 07:00 PM
Hi Syamantakomer. I have the same problem with an H510. I have factory-reset the WAP, and it is broadcasting the SSID "Configure.Me-XXXXXX", but it is requesting an encryption key. I have tried the 12-digit serial number with no success. Have factory-defaulted the WAP multiple times, but it's always the same. The WAP gets an IP address from my router, but when I SSH to it I get "connection refused". I cannot HTTP or HTTPS to it. Any ideas?
06-18-2022 08:54 PM
Seems like I'm having the same issue you have. Even after resetting the AP, the broadcasted SSID "Configure.Me-XXXXXX" has a lock next to it. When I connect to it, it prompts me for a wifi password.
I tried the SN on the back of the device as the password and that was successful, but "unleashed.ruckuswireless.com", "192.168.0.1", and the Ruckus Unleashed iphone app do nothing.
06-23-2022 09:14 AM
I have the same problem, the reset does not work. I can't enter the wifi because it asks for a password at https://iprouter I can access it, but the default username and password are not accepted. I need a solution don't you have some tftp process to rewrite the flash and go back to factory default?
