01-23-2018 03:39 AM
09-05-2020 08:49 PM
09-05-2020 08:55 PM
09-11-2020 03:18 AM
09-11-2020 06:40 AM
06-12-2022 06:17 PM
I am also having this issue on a Virtual Smart Zone with R550 APs
We have 10 APs in the office for 100-150 people. Everyone uses Teams constantly and have complained about frequent disconnects, video artifacts, audio cutting out...all the hallmarks of a dropped connection.
Recently a few co-workers were talking about the Internet access dropping, but the wifi stays connected and is only resolved by disconnecting from the wifi and reconnecting. I have personally experienced this as well.
We have a mixed environment, Apple, Lenovo, Dell, Windows 10 and 11, iOS, Android, Mac OS
We use Cisco switches, but I swapped them with Dell and Ubiquiti without any appreciable change.
Has anyone found a fix for this yet? Static channels? Longer background scanning times?
I'll try about anything, they are coming after me with pitchforks.