Can't get 7982 to detect DHCP or ZD

[leonard_tsang]

Hi,

We have connected our 7363 APs ok but our 7982 APs don't work, they power up, solid green light, but don't DIR.

They are sitting on an HP 2920 switch pulling 4 watts power each. We only currently Have a few APs plugged in each switch for testing.

Please help. We are running v9.6 latest.

[srinivas_kudama]

Could you please try login to the AP through CLI(SSH) and give set director ip and reboot the AP and see if it makes any difference.

[dennis_calpatur]

sir, we have the same problem here in the philippines.
please help. we already did the suggestions above

[keith_redfield]

@Dennis - please open a support case