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After the Power Outage was restored, the two units on the ceiling don't seem to have power

BhupeshNagar
New Contributor

Last night we had a power outage in our community and after it was restored, having issues with the two Access points attached to the ceiling (at different locations in the house). 

We have powered up the main unit of Ruckus many times (we waited more than a minute before powering up the main unit during all our attempts), but the two access points are not getting any power.

Upon closely looking at the main unit, I see one green light and one amber light. Not sure if the Amber light should also be green.

Please assist resolving this whole issue. Will be very thankful. Dealing with such an issue for the first time and don't know what is the next step I should be now doing. 

 

6 REPLIES 6

BhupeshNagar
New Contributor

After downloading and installing the Advance IP Scanner, I don't see the IP address 192.168.0.23  Ruckus Wireless when I clicked the Scan button.

BhupeshNagar
New Contributor

My RUCKUS model is: ICX 7150-C12P

  1. Status light is not lit (I don't see any light)
  2. STAT, SPD, ID, USB, POE are not lit  (I don't see any light)
  3. SVST light is Amber and PWR light is Green

Hope all of this is helpful to diagnose my issue.

 

BhupeshNagar
New Contributor

Advanced_IP_Scan.JPG

BhupeshNagar
New Contributor

Ruckus Unit.jpgRuckus Closet.jpg

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