11-08-2023 02:03 AM
Hi Community,
I recently changed the access point configuration to work on static channels but it still switches between channels every 15-20 minutes. Can anyone help me to clarify what's the issue? I am a beginner in these kinds of things.
Thank you in advance
11-08-2023 08:53 AM
Hello @Avicii
Could you please confirm the AP model and firmware version ?
Please confirm if AP is managed by smartzone/unleashed/Zonedirector ?
Could you please attached the screen shot of the configuration where you have configured AP on the static channel ?
11-09-2023 01:07 AM - edited 11-09-2023 01:09 AM
Hi @Ayush_Tripathi ,
Thank you for replying.
I'm using RUCKUS R650, R550 and R320. It is managed by unleased.
Firmware version: 200.14.6.1.203
11-09-2023 09:12 AM
Hello @Avicii
Could you please try to override the Radio 5 ghz configuration and select the channel 153 only and then check if AP still switching the channel.
11-10-2023 12:37 AM
Hi @Ayush_Tripathi,
Thank you for helping me out. Let me try that and observe if it has stopped.
It hasn't been changing for a long time. It switches for a short burst and then returns to that static channel. Not only on 5GHz channels, but it also changes to 2.4GHz channels as well.