Access Point Not functioning Only Power light flashing and the CTL Light Illuminated

[cainechorpennin]

My Access point router was replaced about a year ago or so. All of the sudden, the access point has dropped. I'm not able to utilize the 5G or other network that was on this access point. I called the number, and no one can assist me. They send me to the Community Page to post. Can someone please help me with getting the access point back up and running? I Appreciate the assistance.

[Imran_ruckus]

Hi @cainechorpennin 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community