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AP upgrade firmware loop

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Enzedder
New Contributor

‎02-03-2022 10:26 PM

Hi all,

I have just upgraded our ZD1200 from 10.5.0 to 10.5.1 and all went well except now all the APs seem to have gone into a firmware upgrade loop, they appear to be either in a 'firmware upgrade' or 'Disconnected' (I'm assuming restarting) state? They are all R600s, has anyone seen this behaviour or have any suggestions on how to pull out of it, will a ZD1200 firmware downgrade (back to 10.5.0) work or is there some other fix? Any ideas greatly appreciated?

Thanks

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Enzedder
New Contributor

‎02-03-2022 11:51 PM

For anyone else looking for a solution to this Ruckus Support provided this and it did the trick.

Beginning with Zone Director 10.5.1, the AP image upgrade uses HTTPS. If there is an upgrade failure using HTTPS, you can enable the legacy AP image upgrade option to FTP under Administrator>Upgrade Tab. Zone Director supports either HTTPS or FTP as the AP image upgrade option.

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