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7372 locked to wrong country

jelle_alten_606
Contributor
I have a zf7372 that somehow got locked into NL country code. Perhaps that happened when I took it out of the box and first thing I did was hook it up to a ZoneDirector with NL country code. Now I cannot change the country code back to US, which it was made for.
How do I unlock this? Factory reset and connecting to ZoneDirector will keep saying "wrong country code", CLI also states "illegal to change country code".
Is there a way to reset to "never initialized, pre-country-locked" settings?

rkscli: get countrycode
Country is NL
OK
rkscli: set countrycode US
illegal to change country code
12 REPLIES 12

ms264556
Contributor II
Since the vendor is forbidden from letting US users change the country, this forum isn't an ideal place to find a solution.
A google search for ruckus country lock should find a helpful page on GitHub.

michael_brado
Esteemed Contributor II
But don't break the law...!

Thanks