1100 auto config wont see aps

[bill_downs_6422]

we have ZD 1100 set to auto detect but it does not see them

[bill_downs_6422]

ZOne director 1106 was upgraded to 12 ports if that makes a difference

[keith_redfield]

Hi Bill,

Could be lots of things, not much to go on here...is this a new installation (so it has never worked?). Or is it a working ZD1106 and when you added the 6 AP license then things broke?

What version of ZoneFlex is running?

What models of AP's do you have?

How are the AP's logically connected (same LAN, same VLAN, across a switch, routed, NAT'd, etc) to the ZD? Are you running across a tunnel or using MPLS?

If the ZD isn't seeing anything at all from the APs the most likely issue is L2/L3 connectivity isn't right.