CommScope RUCKUS Community Forums

R510 Member AP Solid Red PWR After Failed Firmware Update – Request RMA

Hello, my member AP is stuck on solid red. I have unplugged the PoE for 5 minutes, pushed the reset button until the lights blinked (about 30 seconds), and also tried changing the output port on the switch and restarting the switch. I also tried plug...

Ruckus Cloud management

HiI want to try using Ruckus access point productsI couldn't find the cloud portal where I add my managed equipmentI would appreciate guidance and help

Ruckus APs Not Broadcasting WiFi After Cox Fiber Install (Lennar Home)

Just had Cox fiber installed in our Lennar home. The main Ruckus box has lights and all cables are connected, but the access points aren’t broadcasting WiFi. What’s the correct setup to get the APs working with fiber?

Add multiple access points simultaneously to the 144 controller.

Hi Ruckus support team,I have a client deploying a hotel with over 200 APs and a Smartzone controller 144. I've been researching DHCP option 43 to add multiple APs simultaneously but haven't been successful. Could you provide me with the documentatio...

AP R320

Hello,When I'm attempting to upgrade the AP's using the app the following error message appears "Failed to Fetch Versions" Recently I upgraded the internet speed to 1Gb and when I'm performing the speed test less than 100 Mbps is downloading or uploa...

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