Hi,When I try to download the "Solo" version for R610, I get the following message "You do not have permission to access this Premium asset. Please purchase or activate support in order to gain access." Thanks,OKC Ken

Hi,I have R310 running software version 3.4.1.1.923I need to upgrade to the latest software version and convert the device to standalone (where it is not connected to the cloud controller) and completely independent.Can you please help?Thanks,Ken