Im still at the same point as mentioned earlier. How would i go about putting in a Support case?

I just did that and just waiting for it to be discoverable in my available networks.

Hello, im having this issue now because of power outage lastnight. All my APs are working properly but my icx switch says not connect. Im connected to my ruckus network but some apps wont open and slow downloads. See pics and advise. Thanks. Refresh ...

Refresh didnt do anything. See ping result pics.