CommScope RUCKUS Community Forums

martin_banniste · 07-09-2018

Hello everyone, We have an issue configuring new R500 access points with a ZD1100 controller and wanted to know if anyone else has either seen this issue or has a fix.We have a ZD1100 running version 9.10.2.0 build 11. We have tried to introduce two ...

martin_banniste · 07-12-2018

Managed to get to the bottom of our issue . It was down to VLAN configuration on the switch. When the ap was updated it was set to use a particular VLAN and became unresponsive. Once we tagged the switch port with the correct VLAN I’d it responded to...

martin_banniste · 07-09-2018

Yes, network connectivity is all good. I can see the device picking up a DHCP addresses and attempt to communicate with the controller. I will try an older firmware as you suggested. Thanks will post progress.

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R500 access point go offline and non responsive when configuring with 1100 controller

Re: R500 access point go offline and non responsive when configuring with 1100 controller

Re: R500 access point go offline and non responsive when configuring with 1100 controller