CommScope RUCKUS Community Forums

kurt_cedric_sal · 06-19-2018

When joining two my 7372 (currently at 9.7.1.0.17) AP to the ZoneDirector (10.1.0.0.1515) I get the following:( MAC ADDRESS INTENTIONALLY DELETED )2018/06/20 12:12:55 Medium AP[38:ff:xx:xx:xx:xx] joins with different firmware/custom file version a...

kurt_cedric_sal · 07-07-2018

I guess, they have answered this already, but I am sending you a visualization of the physical setup. Hope it helps Also, the IP Addresses of the ZD and the APs could either be assigned statically, or dynamically based on your preference.

kurt_cedric_sal · 06-27-2018

Hi, In the configuration of your wireless lan, under options, select enable captive portal / web authentication.Below it, select Active Director as your authentication server. Then select create. In the ensuing window, input the parameters of your Ac...

kurt_cedric_sal · 06-20-2018

Thank you for the reply.As of this time, the APs have already been recognized by the ZD and have been updated as well.1. I took route of a direct firmware upgrade to 104.0.0.0.1347 ;2. Configured the static addresses the APs ( yes, I used static addr...

kurt_cedric_sal · 06-20-2018

As an update and after talking to Ruckus Support, the solution is to install firmware version 104.0.0.0.1347 on the APs before letting them join the Zone Director.Thanks to Nayab Khan for the timely assist!

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