Ruckus unit on ceiling has no lights on. Ruckus unit in wall cabinet has a green and orange light on. I have unplugged power source and switched Ethernet cables to other ports and still lights on the ceiling unit.
Who do I contact as an “outside” solution? Who deals with Ruckus? Who would you recommend I call? Isn’t this covered under warranty? I can’t believe I can’t get any over the phone help!
I’ve done it 20 times and it’s not working. The multiple 7 lights just keep flashing when I release the reset button with the paperclip after plugging it in. I don’t have a laptop to do a software reset.
I already did the reset with the paper clip. The green light is on and 7 other lights are blinking orange. This has been going on since yesterday night when I did the reset