I recently changed my Spectrum(Comcast) Modum. However, in the process I lost my access to the Ruckus Mobile App and my admin password no longer works. What to do next in order to regain access? Wi-fi is working. Access to app is not.
Problem resolved. However, these pictures were not attached to original email, which created confusion a bit. With pictures for each step attached, is the correct reply to assist on password reset. Thank you for your assistance.
I’ll await their reply. In my case, it was previously set up. Changed Modem from company, which is connected to one of their Wifi Router, then connected to Ruckus. Which to me is one piece of equipment not needed. I can’t see the configure.me.xxx Wif...
