CommScope RUCKUS Community Forums

When I type in the IP it says that it is not a ruckus IP. It absolutely is as I am connected to that AP. Any other suggestions?

I will try. It won’t let me log into the ruckus from the web as well. It just says not connected to a ruckus network. I don’t know how to find the IP as I don’t know how to log into the router /AP itself. 

I will look, thank you. Do you know how I can find the IP address of the access point? It’s installed in the ceiling so can’t just look on the back of it easily. 

Can you share how to do that pleases? I have an IPhone and can’t seem to figure that out. Thanks 

I too am having the same issue!! Both my iPhone 14 and iPad will not connect to the Ruckus. I tried to log in as I always do and it to says not connected to a ruckus network even though I am. Any help or suggestions, I tried a hard reboot and no chan...