CommScope RUCKUS Community Forums

smriti · 09-22-2023

I am unable to connect to the switch in a lennar home. APs are working, switch is not showing as connected in the unleashed portal. Tried connecting through putty and mobaxterm but unable to connect..Did an IP scanner and identified the IP with corr...

smriti · 05-26-2023

I am trying to connect to the switch for couple of days. I followed all the documentation, still unable to connect to the switch through putty or MobaXterm. I even tried resetting the Switch but none of them is workingSo far I have tried1. Connect to...

smriti · 05-09-2023

Ruckus Switch LightsTwo weeks back I got a firmware update in Ruckus Unleashed and after that, the APs are not getting connected.I tried to restart the device and reset the device, but nothing seems to be working.I am not able to connect any computer...

smriti · 12-08-2023

Hello Imran,Current status - Switch is still shows disconnected from the unleashed.ruckus portal. Inte rnet speed from APs is subpar even though I have 1 GB fiber connection. Ip Scanner doesn't showing the Switch ip in networkI tried reset again and ...

smriti · 11-12-2023

Hello Imran,Sorry for the delayed response. However I tried to connect to the console exactly like the document you sent, No luck. It is not letting me connect via mobaxterm/putty. Asking for login and never takes me to the switch or router console. ...

smriti · 10-21-2023

Hello Imran,I did a factory reset of the switch as described in the video, the switch status lights flashed and rebooted. However I still can't access the switch by any means. I tried connecting ssh with default credentials - access denied. Tried tel...

smriti · 10-18-2023

I tried telnet through the console port but I am unable to connect. Command line is not opening up but refuse to connect. I tried to console via usb but the same result. I tried the same with over wifi as well. I am able to ping the router successful...

smriti · 10-17-2023

Hello ImranApologies for the delay in response. Switch is still not online. Today I did some troubleshooting and it is still in disconnected status. The ip scanner detects the switch correctly. Please see the attached screenshots for references. Also...

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