This guide will explain, in details, how to disable two parameters that will cause that your Sonos devices can't pair with each other.
Command
Explanation
set qos eth0 directed multicast disable
This prevents the W...
Connecting an ICX to the Ruckus controller vSZ or cloud Pre-requisites
In this document will be found the best practice and support documentation to add a new ICX to the controller for the first time.
1: Your running version must be UFI, can be che...
How to enable PoE or gather the logs in case there is a failure via web access.
Symptoms and basic troubleshooting:
*All the devices are not getting power:
*But the data traffic is working, for example if you connect a computer will work.
*You have...
This article provides a step-by-step guide on upgrading a switch from a non-UFI version to the recommended 08.0.95g UFI version using TFTP server and Web GUI Interface(browser)
Steps to upgrade
A. Initial version upgrade:
When upgrading from a no...
RMA
Greetings!
I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case.
Please check and let me know if you have any questions.
Thank you once again for your patience.
Be...
Hi @ramya145
Greetings!
We completely understand how stressful it is to deal with weak Wi-Fi when you have a tight work deadline. While we aren't able to send a technician out for on-site visits through our forum support, we are absolutely here ...
Greetings!
Thank you for sharing the requested information.
Based on the troubleshooting performed, your Access Point is not responding properly, and the recovery procedures have been unsuccessful. A factory reset was also attempted; however, the i...
Hi @EMRuckus
I hope you are doing well. We don't offer on-site or phone assistance, and it seems you have multiple issues, but I can show you how you can discard a few of the issues you have.
Check the Ethernet wall ports by connecting a differe...
