Hi Team,Greetings,Please follow the below steps to proceed with troubleshooting and upgrade:Log in to the AP CLI and execute the following command:set https enableOnce enabled, access the AP web interface using:https://192.168.0.1Upgrade the AP to Un...

Dear KjstaatsGreetings.Thank you for reporting the issue with Zebra WT6400 devices causing AP reboots on your Unleashed network.Based on your description, the behavior where APs  reboot with a kernel panic when specific client devices connect is typi...

Dear Ashish,Greetings.Thank you for reaching out regarding the heartbeat connectivity issue between your R750 (Master AP) and H350 APs.Based on the Unleashed behavior, a “heartbeat loss” indicates that the member AP is intermittently unable to commun...

Hi Winghung,Greetings.Please find a concise summary of our findings below:The AP DHCP service in RUCKUS One is working as expected, as clients are successfully receiving IP addresses.The issue is not related to DHCP configuration or a NAT problem.The...

Hi @mnk23227In an Unleashed deployment with just 2 APs:The Master AP election is automatic.One AP will act as Master, the other as Member.If the Master AP goes down or reboots, the other AP will automatically take over as Master.There is no functiona...