Hi @serge ,Please check whether AP auto join is enabled on the smart zone controller. If not, please try enabling and check whether AP is joining the controller.Also, please check any conflicting AP registration rules have been configured on AP setti...
Hello,I am attaching the deployment guide of Cloudpath, which explains different scenarios of possible configuration.Deployment Guide:https://support.ruckuswireless.com/documents/3901-cp_es-5-9-ga-deployment-administration-guideSAML Config Guide:http...
Hi Michel,Please make sure each of your AP gets minimum 802.1at power from PoE input. If you still face issues, please feel free to raise a support case with us for further troubleshooting:https://support.ruckuswireless.com/contact-usRegards,Saravana...
Hi Chris,Please raise a support ticket with Ruckus Wireless team and one of the TAC, will help you on this issue. We need to verify few more options on SZ to see why options are greyed out. They will help you on remote session.You can contact us: htt...
Hi Chris,Yes if you do fresh install of 5.1.2 and upgrade the controller to 5.2.2, you can maintain APs with 5.1.2 in a particular zone.Also, 6.1.1 firmware doesn't support AP zone firmware with 5.1.2.6.1.1 firmware supports only with AP zone with 3....
