CommScope RUCKUS Community Forums

Hello Goutham, Greetings! Please let me know what is the controller model and version you have deployed. You can certainly perform the changes to the WLAN. However, please share the aforementioned info, so that I can share the steps accordingly. Rega...

Hello Tom, Greetings! Do you have SSH access to the impacted T670 AP? If Yes, you can share the output for the following commands: get version get scg get power-mode get rpki-cert issuer I am looking forward to your response. Regards, Vignesh

You can use the following links for all three versions: 10.5.1.0.265 https://support.ruckuswireless.com/software/3752-zd1200-10-5-1-ga-refresh-6-software-release 10.5.1.0.276 https://support.ruckuswireless.com/software/3994-zd1200-10-5-1-ga-refresh-7...

You can execute the following commands to confirm the AP is getting firmware: This is to check if the AP to ZD connectivity is active.get versionget directorAlso, you can try to perform an upgrade again and if the issue persists, you can open a suppo...