CommScope RUCKUS Community Forums

sue_ellingson · 05-28-2014

We are new to Ruckus (last summer) running ZD 9.6.2.0 build 13. We updated to that firmware version on the advice of support, who also told me to not go any higher than that one, that it's the most stable. We are a school district, PC based, and ha...

sue_ellingson · 04-14-2016

@Nodar, this was quite a while ago, and if I recall, it was solved when Apple put out an update. Apple support did not come out and say that though, they were quick to blame our wifi. Lo and behold, their update fixed it.

sue_ellingson · 06-02-2014

Well, I believe that I have ruled out the Ruckus wireless for the iPad issue. Friday evening, I took a couple iPads to a different building in our district that is also using Ruckus, and found that there are no problems at that location. The networ...

sue_ellingson · 05-30-2014

Another question - several APs are using the same channel, even ones that are in nearby proximity to one another. In particular, there are 11 out of 18 APs using channel 36 in 5GHz. In the 2.4 band, two adjacent APs are both using channel 11. Isn'...

sue_ellingson · 05-30-2014

The iOS for the iPads are the latest - 7.1.1. However, out of the box they were iOS 6. The connections weren't any better with iOS 6. My personal iPad is 7.0.4 (I think - don't have it with me right now), and it does the same thing - works at home...

sue_ellingson · 05-29-2014

@Primoz - I just set up the SSIDs you suggested, hooked up an iPad to each one, and both lost the connection within a few minutes. Tested this several times with the same result. I also watched the logs while this was going on. The iPad joins th...

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