Michael -
I still have not heard from Mike Rosedale. I know the holidays were in the last couple of weeks but I'd appreciate it if Mike actually contacted me about this issue.
Thank you.
Paul
Thanks Michael.
I appreciate your help and getting our rep to contact us. (Hopefully he does since I was told by one of your phone support techs that someone from sales would be calling me - and they never did).
Thank you. Hopefully I can get some ...
Michael -
Thank you for the information.
To summarize, for clients in our boat (mixed AP's - 7962's and newer), we HAVE to stay on version 9.8 correct? And, 9.8 will be updated for the next year. Can you also confirm that 9.8 will update newer AP's...
Michael -
Thank you for your replies.
My main concern, however, is what does a customer, like us, do in this type of situation? It seems to be that we aren't being provided with any viable alternative from Ruckus or than "buy more and pitch the old...
We have 61 7962 units! Are we SOL?
We still have support on these units. What happens if they, uh, break? Will we get 7982 units back?
Maybe Ruckus should have withheld features, but to drop compatibility completely seems ridiculous.
We've invest...
