CommScope RUCKUS Community Forums

wes_jones_ehr6l · 12-15-2020

I have an R510 with firmware 114.0.0.0.1360 connected to our VSz controller (VMWare) The VSz and all the other APs are version 5.1.2.0.373. The new AP says 'Online' and has and IP address in the range of the others but has no traffic and channels are...

wes_jones_ehr6l · 02-26-2021

From Ruckus support: Attached - R510_104_0_0_0_1347_bl7 (my link isnt good anymore) Hi Wes, Thank you for creating a Service Request with the Ruckus wireless Services Team. My name is Karthikeyan Ramesh, and I have taken the ownership of assisting yo...

wes_jones_ehr6l · 02-26-2021

I did...looking for my notes.;) My issue was that the firmware on the R510 was too new - I forget what version but I had to downgrade the AP and then it connected ok. Had nothing to do with zones. I will keep looking, see if I can find the exact in...

wes_jones_ehr6l · 12-21-2020

Can I just 'arbitrarily' add a new zone and drag the offending AP into it? What will decide what version the Zone firmware is? WJ

wes_jones_ehr6l · 12-17-2020

Thanks for the response. I only have the default zone, all the other APs are in it...? Top line is errant AP Thanks - WJ

wes_jones_ehr6l · 12-15-2020

Doesn't like my image I think. Third time isn't a charm, I'll just type it out. SCG Information SCG Service is enabled AP ismanaged by SCG State: CONN_GET_ADDR_STATE Server List: 172.30.130.2 No SSH Tunnel exists Failover list: Not found - Max retry ...

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