01-02-2024 10:18 PM
we had a hardware failure of a ZD1200,
We need to replace our current setup and are unable to get a clear answer on the following.
1. if we purchase a pair of R750's and switch them to "dedicated" unleashed, so that we can transfer the config from the existing backup ZD1200
CAN they manage a network of 17 R500's?
or do we also have to replace all the R500's immediately before the upgrade/migration?
with say R510?
we see the following in the "migration guide" for ZD1200, and it is not 100% clear
"In Dedicated mode, the following AP models are supported: R710, T610, T610s, R610, T710, T710s, R720, R510,
H510, H320, T310d, T310n, T310c, T310s, E510, C110, R320, M510, R750, R550, R650, T750, T750se, R850, H550,
R350, T350d, T350c, H350, and T350se.
NOTE
802.11n and 802.11ac Wave 1 AP models, such as the R500, R600, R700, H500, T300, R300, R310,
zf7xxx, and so on, are not supported in the Unleashed network. Ensure that these AP models are not
migrated to the Unleashed network."
12-24-2024 12:25 PM
Hello Syamantak Omer,
I recently came across your response regarding compatibility issues with older AP models and the process for ZoneDirector ZD1200 replacement. I am facing a similar issue with my setup, and I believe an RTF (Return to Factory) replacement may be necessary.
My case number is Case ID: 01898500, and I would greatly appreciate your assistance in expediting the process or guiding me through the necessary steps. Please let me know if any additional information is required.
Thank you for your support and attention to this matter.
01-10-2024 09:56 AM
Please note the "brain transplant" proposed by @ms264556 is a violation of the Support Terms and Conditions, Section 5, that you agreed when you joined RUCKUS Community.
01-10-2024 07:09 PM
I think you need to take that up with that user..., they are potentially in breach of your T&C... not me.
that said, I'm more than capable of generating my own solution, if i wanted to do a transplant. ,because at the end of the day it's a simple SBC, with a plugged in smart card & an onboard flash chip.
I reverse engineered it over 3 years ago out of interest , when the first one failed from the design fault the ZD1200 has... now I have 1 more with exactly the same fault......... and a 3rd one showing symptoms.
The issue is related to clear path migration, not to what users might have to do to fix up broken designs.