"avoided poor internet connetion" with android

[tae_wan_kim]

I managed internet connetion in hotel

also hotel has ruckus zonediret and access point(about 100ea)

well,  sometimes our ap has error

specially android device , so i was checked that device wifi config every time has same problem

device can detect our ssid , but it cannot connet ap and has message "avoided poor internet connection"

however internet is working 

my device can use same ap with internet

so i found solution is only enter to device what a static ip

after that device was working

add to opinion

device is not fix status, my andriod device was sometimes working and sometimes got an error

so i am confuse , please help me 

[ismael_kouma]

Hi guy,
Try check if all is ok from your DHCP server

[tae_wan_kim]

 i already check dhcp server  and "avoided poor internet connection" that sentence is on android device.

however only 4-5% android device cannot connect either.

i think that is compatibility problem or zonedirect configuration problem , so i wonder how or what menu is possible to fixing that problem.

and sorry to my english poor  😞

[michael_brado]

What version of controller firmware on your ZoneDirector, and what model of APs do you have (mostly)?

Latest ZD firmware releases include the most bug fixes and enhancements, so a backup/upgrade might be useful.

[tae_wan_kim]

thanks for comment .

it's firmware ver 9.1.0.0 build 23. what is last version?