Hi Jeronimo, I think your last question is why does your partner see this on ZoneDirector?
ER-5360: ZD1200 on 10.0.0.0.1424 Google Maps API error: MissingKeyMapError
Assumeing there is no network connection issue, it looks like the Google Map server is rejecting the request
and we may not be able to learn the exact reason. We have discovered the solution is for customers to apply
for either a Google Map API key or a Bing Map API key of their own, and use it instead.
If you're unable to see this configuration icon if the map loaded failed, you can change the map
setting under Configuration -> System page, like this:
We've heard from other customers that their Google Map API key resolved the issue.
Can you/your partner apply and test your own API key in this case and let us know?
Thanks and best regards.