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i want to terminate ideal user , who not using wifi ,, i also change inactive timeout setting in wlan, but user still connect to wifi

krishan_parasha
Contributor
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4 REPLIES 4

michael_brado
Esteemed Contributor II
How are you testing, are you capturing a wireless trace to show if that client is still sending/receiving traffic of any kind...?

krishan_parasha
Contributor
Hi,
Brado how r u?
I don't no right way to test this thing can u explain me the way or procedure

Are you with Bird Airport Hotel Pvt Ltd?  Please contact your VAR for 1st level support, as per your support contract, for detailed "how to troubleshoot wireless client idle timeout" assistance. 

I cannot be your TSE, only point you to our knowledge base articles, ie KBA-2607: Packet Captures thru Ruckus APs.  https://support.ruckuswireless.com/articles/000002607 

Yes I am , sorry if I ask wrong question at right place
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