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have a zoneflex 7363 I'm unable to log into the web interface with, any idea's?

ricky_clarke_66
New Contributor II
have tried hard resetting the device, but every time I log in with user name "super" and password "sp-admin" it doesn't progress and asks for the same details again.
very frustrating as I cant work out why this would be happening?
windows internet explorer says there's and invalid certificate when opening the page but that's it.
6 REPLIES 6

primoz_marinsek
Valued Contributor
How about a different browser?

ricky_clarke_66
New Contributor II
I've tried with internet explorer and google chrome. No luck with either 😕

brian_mccarthy_
New Contributor
Firefox usually works best when logging into the AP's.

primoz_marinsek
Valued Contributor
Can you use something like Putty and SSH to the device?

If you can login that way maybe try the following command

rkscli: set factory

Maybe the reset button isn't working correctly
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