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guest pass; email already exists!

jacob_snyder
New Contributor
I currently have a 48 hour guest pass network with a 24 hour grace period. At the end of the 48 hour, some clients get the "Email already exists!" error message when they try to create a new guest pass.

In my somewhat limited testing I've found that it takes more than 15 minutes, but less than 60 minutes before the client can create a new guest pass. It seems like there is a delay in the purging of expired guest pass records.

Is there a setting to modify this behavior?
1 REPLY 1

jacob_snyder
New Contributor
Apparently this is a bug as of 9.12.0.0 build 336. There should be a fix in the next release.