ZoneDirector - SmartRedundancy Failover kills my Wireless Connection

[marco_eichstet1]

Hi,

I tried the SmartRedundancy Feature.
Really easy Setup. But i realized one Problem.

If my Active ZD goes down all my Clients loosing their Wireless Connection for about 20 Seconds. It seems all my APs reconnect to the new ZD and reenable all SSIDs which cause this Network Outage. Same happens if i do a Failover from one ZD to the other.

Is this by Design? It whould be smarter if there is no Wireless Network Outage.
Maybe my Setup is faulty.

Please help.
Thanks!
Best Regards
Marco

[bart_oudhuis]

Hi Michael, what would be the proper way to get this question into an feature request?

We are building a new ruckus wireless site and one of the demands is high availability. We currently use two ZD's, but the reload of the config into the AP's after a (planned) failover and thus disconnecting all clients is really something we can't afford. Should we submit a case for this (we are ruckus bigdog patner)

[monnat_systems]

Hi Bart,
You need to discuss all your new feature requests with your regional Ruckus Sales engineer. they will take it up with Product team for further discussion.

[bart_oudhuis]

Michael, thanks for the fast response, I will take this up with our sales rep.