This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Zone Director 1100 firmware upgrade path to 9.10.2

Anonymous
Not applicable

‎12-20-2018 03:46 AM

Hi,

I need to upgrade a Zone Director 1100 from firmware: 9.8.3.0 build 14 to 9.10.2.0.63 (MR2 Refresh4).  I cannot find a suitable upgrade path of versions that is officially supported.

Can anyone offer some assistance.

Thank you.
Reply
3 REPLIES 3

DarrelRhodes
Valued Contributor

‎12-20-2018 03:57 AM

Hi,

This information is detailed in the release notes for each version.
Release notes for 9.10.2 can be found here:  https://support.ruckuswireless.com/documents/2401-zonedirector-9-10-2-mr2-refresh4-release-notes

The earliest version you can upgrade from is 9.9.0.0.205 (9.9 GA release).  So you will need to download the firmware file and release notes for 9.9.0 to check you can upgrade directly to that version from you current 9.8.3 version.

I hope that helps,
Darrel.
Reply

Anonymous
Not applicable

‎12-20-2018 04:25 AM

Thank you but I cannot find a suitable upgrade path from 9.8.3.0 to any supported 9.9 version. This is what I require help with. Also, 9.9.0.205 is not available for me to download.
0 Kudos
Reply

DarrelRhodes
Valued Contributor

‎12-20-2018 07:43 AM

Hi,
The upgrade path information is in the release notes document for 9.9.1:
https://support.ruckuswireless.com/documents/745-zonedirector-9-9-mr1-release-notes

Officially Supported 9.9.1 Upgrade Paths

The following ZoneDirector builds can be directly upgraded to ZoneDirector build 9.9.1.0.31:

  • 9.7.2.0.9 (9.7 MR 2)

  • 9.8.0.0.373 (9.8 GA)

  • 9.8.1.0.99/101 (9.8 MR 1)

  • 9.8.2.0.15 (9.8 MR 2)

  • 9.9.0.0.205 (9.9 GA)

  • 9.9.0.0.212 (9.9 GA refresh 1)

  • 9.9.0.0.216 (9.9 GA refresh 2)

If you are running an earlier version, you must first upgrade to one of the above builds before upgrading to this release.

NOTE: The upgrade path from 9.9.1 to 9.10 is not recommended due to the fact that the 9.10 release date occurred before 9.9.1 and therefore 9.9.1 includes bug fixes that are not in the 9.10 code.

As you are running a later version of the 9.8.x code (MR3), then you can upgrade directly to 9.9.1.  I suspect the release notes for 9.9.1. were written prior to the release of 9.8.3.

Always ensure you take a config backup prior to performing an upgrade.

Regards,
Darrel.

Reply
Copyright © 2026 Khoros, LLC