00:00...... mac address shows up when client has not executed the Prov.exe successfully. with limited info, would like to ask the following:
Is it happening on Mobile device or Laptop?
Is it happening with specific type of device or OS?
If i recall correctly, on win laptop, while executing, prov.exe shows logging while processing happens, if you see this too on Win Laptop, please take a look there for hints.
We only use the Zero IT config for our laptops. They are running Windows 7 32bit.
Below is the log from the Prov.exe and it says its completed successfully; but we are still unable to connect to them.
And we haven't made any changes since we last set a department up on wireless. The existing users who were set up last time are still able to connect to it with the certs.
Info: Checking Windows version...
Info: Windows 7 platform
Info: Checking User Privilege ...
Info: Loading wireless configurations ...
Info: 1 profiles loaded
Info: Preparing profile for 'dcwifi' WLAN
Info: Preparing certificate 'C:\Users\dbateman\AppData\Local\Temp\certificate.pfx'
Info: Searching wireless adapters ...
Info: Wireless Adapter 'Intel(R) Centrino(R) Advanced-N 6235' found. GUID=10740a2e-51bf-40d6-827a-a740a1cbff77
Info: Preparing configuration...
Info: Your personal certificate has been created. Click OK to install it.
Certificate Import Wizard will be launched. Please accept the default settings until it is finished.
Info: Configuring your wireless access - 'dcwifi' WLAN ... Done
Info: Configuration completed. Click 'Close' to finish
above logs looks ok. My hunch IS that its a AP-client connectivity issue...i have listed few questions to look at:
1. Select any Random AP for a quick test and see if this Windows 7 32bit laptop able to connect ok on any other WLAN like guest WLAN or non- Zero IT WLAN?
2. what does the Events/Activities says for this client when it fails: