RUCKUS Forums - Re: Save more client logs in ZD 1200?

Anonymous · ‎01-12-2018

I'm running firmware 10.1.0.0 build 1515 on a ZD 1200. I find one thing I miss coming from the Meraki system this replaced was the extensive client logging/searching.

Maybe I'm missing something? Right now we're trying to test a guest wi-fi setup and I find that unless I'm looking at the ZD while someone is testing, I'm not able to see logs of what MACs were associating (or failing to associate) with a particular SSID, what AP they're hitting, etc. Is this hidden somewhere in the UI and I'm just not finding it?

Anonymous · ‎01-18-2018

Anyone? For example, you can see that there's been traffic on this WLAN, but zero info in events or clients tabs. How am I supposed to troubleshoot?

Image_ images_messages_5f91c43d135b77e2479d93d4_403f932e54c2ea275abc5de2e33526f3_RackMultipart20180118115628179-df898913-a343-4c43-88e1-edcaeb911cc7-48851757.png1516300783

Image_ images_messages_5f91c43d135b77e2479d93d4_133751e45d8e8e14b7f36660a1596485_RackMultipart2018011892774187z-688dfcd1-0c79-4091-8370-668bf66da0b4-671332496.png1516300817

Image_ images_messages_5f91c43d135b77e2479d93d4_9bc022faeb8bc13bdb43826d4868c6a9_RackMultipart20180118883281vxu-b6afb273-7c27-4536-91d9-c6ccea269434-2024551286.png1516300848

Anonymous · ‎02-05-2018

Anyone? Any options to log this info anywhere, even if I need to push it to a syslog server?

Anonymous · ‎05-16-2018

Bump!

Again, Ruckus folks, let me know if I should just be opening a truckload of tickets, but these seem like simple things.

michael_brado · ‎05-16-2018

Hello,

I'm not on the same version, but those fields look like they should
be populated to me too. Please do open a ticket.

Else, Syslog is commonly used to collect output for client tracking/
troubleshooting if you have one local. I use Notepad++ to analyze the
logs.