Purchase Ruckus zonedirector second hand

[sander_groen]

I have basically 2 questions regarding purchasing a second hand zonedirector (1200).

- Can the hardware be registered to myself, instead of the original  buyer? (I know I can register the S/N via my own ruckus account but I want to know if the ownership of the device can be transferred to me? 

- Is it possible to buy a support contract for a second hand zonedirector 1200? Or even Zoneflex R500 AP for that matter?

Thanks!

Rgds,

Sander 

[michael_brado]

What is your ZoneDirector Serial Number please?

Bottom label, or WebUI - Dashboard, System Overview

[sander_groen]

231508000476 and 24150800258. Thanks.

[andrew_moore_17]

Hi Michael,

Wonder if you can help - I just had a chat with the support link you posted above and the guy there said ruckus would not issue new licences for second hand kit. I was looking at a zd1100 with six ap licences that I want to upgrade to ten licences. Is this possible? Will ruckus sell more licences for second hand kit like this? The ZD is coming from an IT refurbisher taken from a school I think.

Thanks,
Andy.

[michael_brado]

Sorry, we do not warranty/license any "second hand" equipment, only hardware sold directly from a Ruckus reseller.
Too often, the "second hand" equipment was reported faulty, and replaced with new thru an RMA.  Therefore, previous S/N equipment is not supported (was supposed to have been returned/destroyed).
I'd ask for your money back, and buy Ruckus equipment from an authorized reseller (which will come with warranty/licensing).

[andrew_moore_17]

Ok. Thanks.
I've not bought the zd1100 yet, I have some 7321 APs that I've been using as great standalone APs and wanted to see how they fit together with a ZD and had the offer of a cheap zd1100. I'm not after warranty or support, just licences to be able to run all my 7321s from the ZD. I'd read elsewhere that others had had ownership of equipment transferred to them but not seen anything about purchasing additional AP licenses as a one off.
It's really for my own use as a Wi-Fi lab to get familiar with the kit so I can't really justify spending on new equipment ATM.

Thanks,
Andy.