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RUCKUS Technologies
ZoneDirector
Model[h500] is not supported; connection request f...
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Model[h500] is not supported; connection request from AP refused with ZoneDirector 3000
hossam_kamel
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05-13-2017
10:40 PM
I have ZoneDirector 3000 version 9.7.1.0 build 32. and Access Points can't join ...what must I do ??
Aacees points are H500 version 100.1.0.0.194
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martin_martin
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05-14-2017
12:55 AM
Hi Hossam,
The H500 is only supported in a higher version of the ZD software.
You need to update the ZD to a more recent release to get the H500 working.
Kind regards
Martin
hossam_kamel
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05-14-2017
06:04 AM
Hi Martin,
Thanks for your help , but may I ask you to recommend me some image
eugene_eusores
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05-14-2017
07:21 PM
Hi Hossam,
The Zone Director 3000 must be in firmware 9.10 and above for the h500 to be managed by the controller
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