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HUAWEI ISSUES ON ZD3025

wentzel_koen
New Contributor

We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication. 

Recently Huawei launched a security update and after the update, the users can not connect to the SSID. 

They also have an SZ with R500's connected to it with the exact same SSID.  The Huawei devices connect to the SSID with no issues. 

I also used the troubleshooting tool on the ZD to monitor the connection process. Below are the results. 

Image_ images_messages_615d9ef4ede20131f3b328d9_ef832e46d29a6ca6efd37e9b811aba25_Screenshot20211006at15.03.13-8d4adafd-1a57-4098-8eff-390a98ffe168-1404718969.png

We are planning to migrate all the APs to the SZ once licensing is sorted. But during the migration process, we would like to find a solution for Huawei's to connect. 

The ZD run on firmware version 10.1.2.0 build 306. 

Any suggestions will be appreciated. 

1 REPLY 1

syamantakomer
Moderator
Moderator

Hi Wentzel,

Please upgrade to latest possible ZD firmware and see if that fixes the issue.

Regards,
Syamantak Omer
Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI
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