BACK TO SUPPORT PORTAL
RUCKUS Technologies
Wired
Wireless
Cloud Services
Miscellaneous
RUCKUS Lennar Support
Lennar Knowledge Base
RUCKUS Lennar Support
Resources
Community
Technical
Register
RUCKUS Technologies
Home
RUCKUS Technologies and Products
ZoneDirector
Disabling Client inactivity timeout
unknown
Hi,
Could someone please advice a method to disable client inactivity timeout feature as I need some wifi devices connected all the time. They sometime will not communicate more than 500min.
how "0" would work?
Find more posts tagged with
Accepted answers
All comments
martin_martin
Hi Jimmy,
Am sorry to say but the value cannot be "0"
Following our user guide.
Inactivity Timeout: Enter a value in minutes after which idle stations will be disconnected (1 to 10 minutes).
Regards
Martin
michael_brado
Hi Jimmy,
The developers hard-code a maximum 500 minute inactivity timeout, so you
don't have idle devices taking up your DHCP leases. Martin, if your firmware
only allows 1-10 minutes, you might be on 9.7.1/9.8.0 which had an ER-1553
temporary 10 minute max, reverted to 500 minute max in 9.8.1+. and like it had
been before 9.8.1.
martin_martin
Michael, you are totally right it was changed in 9.8.1+
unknown
Thanks Michael/Martin.
we will find another way to keep them awaken. Requirement is to leave connected some static-ipn wifi devices, sometimes they are not communicate server more than 500min.
Cheers,
Jimmy
michael_brado
Hello Jimmy,
To clarify, the Inactivity Timeout from 1-500 minutes got inadvertently reduced to 1-10 minutes in 9.8.0 GA and 9.7.1.0.32. Earlier versions as well as 9.8.2.0.15+ have the previous 1-500 minute maximum value restored. You might find a network to client contact (ping?) at under 500 min intervals will keep your devices connected.
Quick Links
🗂️ All Categories
📄 Recent Posts
❓ Unanswered
🆘 Help
Tags
SmartZone or vSZ
RUCKUS Self-Help
Cloudpath
ICX
AP Management
vSZ
Access points
ICX Switch Management
Lennar homes
SmartZone