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05-04-2023 08:01 AM
Hello, we have a ruckus ZD1200 (firmware 10.5.1.0 build 124) with R500 access points.
How do I find out which frequencies we're running - 2.4Ghz, 5Ghz or both?
We've just purchased some wireless devices that only work on 2.4Ghz and struggling to get them to connect.
I'm wondering if I have to create a new WLAN just for them and specify somewhere the operating frequency?
Thank You
Solved! Go to Solution.
05-06-2023 10:29 PM
Hi @gibbo
To understand if the AP is broadcasting on both 2.4 and 5 GHz, you need to Select the AP under the Access Points tab >> Scroll Down >> Under General tab >> Radio section >> Check the "WLAN Service" is enabled for both 2.4 and 5 GHz.
To see on what frequency the SSID is broadcasting, then you can check from the AP CLI using below command "get channel <wlan number>
Below is an example:
05-06-2023 10:29 PM
Hi @gibbo
To understand if the AP is broadcasting on both 2.4 and 5 GHz, you need to Select the AP under the Access Points tab >> Scroll Down >> Under General tab >> Radio section >> Check the "WLAN Service" is enabled for both 2.4 and 5 GHz.
To see on what frequency the SSID is broadcasting, then you can check from the AP CLI using below command "get channel <wlan number>
Below is an example:
